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Returns & Exchanges
At ROOKIES, we want you to be completely satisfied with your purchase. If your new gear isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Pack Your Items
Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
3
Ship It Back
Print your prepaid shipping label, secure it to the outside of your package, and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects and approves your return, your refund or exchange will be processed within 5 to 7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing